📍 Location: Remote (United States) | 🕒 Full-Time | 💬 Customer Service / Client Coordination
Company: Docketly
Posted On: July 12, 2025
🔍 About the Role
Are you someone who loves talking to people, solving problems, and working in a dynamic, fast-paced environment? Do you enjoy the challenge of mastering new systems and growing quickly in your role? If yes, this might be the perfect remote opportunity for you.
Docketly, a legal-tech company that connects attorneys with creditors’ rights hearings, is hiring for a Remote Outbound Customer Service Representative. You’ll be part of a growing, supportive team helping attorneys get scheduled for short, procedural hearings. It’s a role that combines communication, problem-solving, and customer care—all from the comfort of your home.
This is an excellent opportunity if you want to build a remote career, sharpen your communication skills, and work in a mission-driven company that values critical thinking and internal growth.
💼 Key Responsibilities
In this role, you will:
- Make outbound calls to attorneys and support professionals to schedule legal appearances.
- Use pre-written scripts to deliver consistent, professional communication.
- Master company tools and processes to deliver excellent support.
- Join daily stand-up meetings to coordinate with the wider team.
- Hit or exceed specific performance metrics, such as call volume or scheduling goals.
- Maintain Docketly’s high standards of client service in every interaction.
- Work cross-functionally with teammates to identify and solve scheduling or support issues before they escalate.
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✅ Who This Role is For
This role is best suited for someone who:
- Is comfortable making high-volume outbound calls daily.
- Has a solution-first mindset—you don’t just spot problems, you solve them.
- Possesses strong verbal and written communication skills.
- Enjoys fast-paced work environments and learns quickly.
- Is technically savvy and confident using new platforms and CRM tools.
- Brings confidence, energy, and leadership into team discussions—even in remote settings.
- Wants to grow with a scaling company that values internal promotions and skill development.
💰 Pay & Benefits
- 💵 Pay Range: $15.00 – $17.00 per hour
- 🏥 Comprehensive Medical, Dental & Vision Coverage
- 💼 401(k) plan with company match
- 🚍 Transit benefits for commuting flexibility
- 📈 Excellent career growth opportunities and mentorship from leadership
- 💡 Be part of a company where innovation and initiative are rewarded
🌐 About Docketly
Docketly is a leading appearance counsel provider, connecting law firms with attorneys for simple, procedural court hearings. With a mission to streamline legal scheduling, Docketly blends technology and human connection to deliver efficiency, professionalism, and trust. As part of a growing legal-tech ecosystem, the team prides itself on maintaining a tight-knit culture—even while working remotely.
📌 How to Apply
To apply for this position, Click on Apply Now Below
📍 Please note: This role is open to candidates residing in the United States only.
📋 Job Summary
| Detail | Info |
|---|---|
| Job Title | Outbound Customer Service Representative |
| Company | Docketly |
| Employment Type | Full-Time |
| Location | Remote (U.S. Only) |
| Pay | $15.00–$17.00/hour |
| Start Date | Immediate |
| Experience Level | Entry to Mid-Level |
| Industry | Legal Support / Customer Service |
🚨 Don’t Miss Out
If you’re ready to roll up your sleeves, make meaningful calls, and grow with a forward-thinking remote team, then this is your sign. Docketly is actively hiring and looking for confident communicators just like you.
Apply now via MakeHelpOf.com before the position is filled!
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